Service Desk

When Microsoft Dynamics AX / 365, ISV or customer customizations (functionality delivered) stop working, error messages appear, or the system no longer responds as it should, our team will resolve the problem and provide support to make it work again quickly.

To ensure your Microsoft Dynamics ERP environments and the people accessing them keep productive, reliable and efficient, our dedicated team of high-level both technical and functional professionals have process and discipline to quickly address and resolve incidents, and proactively work on issues anticipated by either users or our consultants.

Our team is committed to the long-term success of your business and to enable our own resolution efficiency and quality, we count on a Service Desk system that integrates users, consultants and Service Managers, streamlining and allowing traceability of all calls, which your company files as a valuable knowledge base topic for future inquires.

Unlimited access to top talent in Dynamics for a predictable fee. We make your business ours to know your business and your systems. We “put on the shirt” to ensure that we are operating in the most efficient and effective way. You will never lose control of costs or a new forecast again.